Communication Services

Get your message across from anywhere, on a single number.

MORE THAN JUST A CALL

Connectivity and communications are no longer different things but operate on the same technology foundation.

This creates one business network that is available to nearly any part of the country, whether connecting via fixed line or wireless mediums. The benefits include immense savings and unlocking new levels of collaboration, business intelligence and customer service.

It is no longer necessary to own the equipment and platform, other than the end-user devices such as phones and headsets. Itec will manage your communication needs as a service, reducing costs, streamlining and integrating your systems and improving your clients’ experience of your brand.

BRINGING YOUR BUSINESS ONLINE

GET YOUR BUSINESS CONNECTED TO THE INTERNET AND TAKE ADVANTAGE OF ALL THE BENEFITS OF HAVING A TIER-1 NETWORK PARTNER.

Itec will work with you to assess your connectivity requirements by looking at your security needs, budget, and required coverage. We will then propose a solution from our range of 3G, LTE, Microwave and Fibre products. Once approved, we will fully manage the implementation and handover of the installation. Billing is a monthly recurring cost on a two-year contract.

Benefits

  • Scalable and personalised solution
  • Enables a mobile workforce
  • Broadens the possibilities and efficiencies for your communication
  • Enables cloud-based systems

ALWAYS BE AVAILABLE FOR YOUR CLIENTS

TAKE ADVANTAGE OF A DIGITAL VOICE SYSTEM THAT ENABLES YOUR WORKFORCE TO BE MOBILE, WITH ONE NUMBER PER EMPLOYEE.

Depending on your connectivity, business size, location and infrastructure, Itec will customise a voice solution that is service-based, reducing your investment in hardware. After assessing your communication needs, business challenges and existing systems we will propose either a small, medium or enterprise PABX solution that can be financed over 24, 36, 48 or 60 months. For the SOHO, we offer a small-scale system on a month-to-month contract.

Benefits

  • Itec can implement both data and voice for your business
  • A single number per employee improves the customer experience
  • Directing calls through the switchboard greatly reduces cost
  • Itec’s voice products are securely encrypted
  • Integrate with your CRM and ERP backend

CONDUCT MEETINGS REMOTELY WITH VIDEO CONFERENCING

INCREASE PRODUCTIVITY AND REDUCE COMMUTING BY SHARING IDEAS AND INFORMATION THROUGH A SECURE, CLOUD-BASED UNIFIED COMMUNICATIONS PLATFORM.

More than just traditional video conferencing, our Unified Communications solution allows you to conference with colleagues or clients in a remote location, and share screens and documents. With mobile convergence, our Unified Communications and voice solutions can integrate so you can answer your phone on your computer, or video conference from an app on your mobile phone – all on a single number. With this securely encrypted, cloud-based system, you won’t need to worry about high infrastructure investments or keeping up with the latest technology.

Benefits

  • Maintain a consistent customer experience
  • Protect your information with compliant encryption
  • Save time and money by reducing the need for off-site meetings
  • Enjoy a minimum investment in hardware such as handsets or the UCC device